Christian König
For over twenty years I have made sure that knowledge does not leave an organisation when people do.
Knowledge transfer and learning architecture are my field. The job titles changed, the task stayed the same: turning a tangle into a structure other people can work with.
I studied business administration at Friedrich Schiller University Jena and have since worked with international organisations, in finance, in the public sector and in adult education. What sets me apart from instructional trainers: I build the technology myself. What sets me apart from technical consultants: I know how people learn.
- Based in
- Vienna, Austria
- Languages
- German, English
- Profile
Selected work
Wirecard, Academy
From 2019 to 2020 I played a leading role in building the company's own academy, with primary responsibility for the infrastructure in which content is produced: platform selection, setup, production, project management. I recruited around twenty-five subject experts and trained them in e-learning project management and in the authoring tool. A course template with recognisable learning and quiz elements meant that people without instructional design experience could develop their own training. The infrastructure was in place for around 6,000 employees. The full launch coincided with the wind-down; the academy never went into regular operation.
United Nations, UNODC
I coordinated the production of more than sixty learning modules in nine languages across four locations. No process existed for it. I set one up.
ETC, Learning Services
I continued and expanded the quality and documentation framework for Learning Services to ISO 9001:2015, with successful recertification.
SOKRATES
An AI learning coach. It helps turn implicit knowledge into explicit knowledge, using the method it is named after: asking until a person puts into words what they have long been able to do. Two things come into view, what someone can do without knowing it, and what is still missing without anyone noticing. This takes time, and the questions are uncomfortable. Those who engage with them reach a point where something clicks. Not a eureka, where something new is found, but the quieter recognition of something that was there all along.
I built it myself, from concept to a running prototype in two weeks. I am currently working on connecting it to existing knowledge management systems, so that preserved experience-based knowledge becomes available where people already work.
The knowledge base sits entirely in the model context, curated, without a search index. At this size that is the more robust build: no retrieval misses, no severed context. Each organisation gets its own knowledge base and its own extension of the conversational approach.
Visibility is set by the person the knowledge belongs to. Every entry starts private, without exception. Releasing it to a team or an organisation is a separate step, and it is close to irreversible: what has been released can be marked as outdated, but not taken back. How far knowledge travels is therefore a question of culture and of what an organisation has agreed, not of technology.
The learner role is simulated, the answers from SOKRATES are real.
What SOKRATES is not: not a search engine and not an archive, it does not supply information. Not an assessment tool, it does not evaluate people. Not a replacement for talking to a person, but a way to do it more often. And not a finished product. I show the full version in conversation.
Contact
If someone is about to leave your organisation and no one else holds what they know: write to me.
A professional conversation. I want to understand what the problem looks like in your organisation, and in return I share what I have learned in twenty years.
The legal notice and the privacy policy are available in German only: Impressum, Datenschutz.